The Ultimate Guide to Choosing EDI Software in 2023

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Hey there! As a fellow technology geek, I‘m pumped to dive into the world of EDI software with you. Electronic Data Interchange (EDI) may sound boring, but it‘s actually a fascinating way for companies to automate critical business processes.

Implementing the right EDI solution can save you thousands in operational costs and unlock new levels of efficiency. But with so many options out there, choosing the best EDI software for your needs can be daunting.

Not to worry! I‘ve explored this landscape extensively and am excited to share everything I‘ve learned to help you find your perfect match. Consider me your EDI wingman, here to make sure you select the ideal platform to take your operations to the next level.

Let‘s get started!

Demystifying EDI: What Exactly Is It?

EDI refers to the structured transmission of data between organizations electronically rather than through paper-based methods like fax or mail. Instead of mailing a printed purchase order, for example, the purchaser would transmit the purchase order data directly to the supplier‘s system through an automated EDI connection.

This eliminates the need to manually re-key the data on the receiving end, saving tons of time and reducing errors that can occur with manual entry. The data is transmitted in a structured format that both parties agree to use. Popular standards include EDIFACT, X12, TRADACOMS and UBL.

Fun fact: The first EDI transmission occurred all the way back in 1968 between transportation companies! While EDI has been around for decades, cloud-based EDI software has made it easier and more accessible than ever for companies to implement.

Let‘s look at the four core components of a modern EDI solution:

1. EDI Mapping Software

This is the brains of the operation! The mapping software transforms data from its raw format into the needed EDI format and vice versa. This allows seamless integration between the EDI software and the other business systems involved in transactions like your e-commerce platform, ERP, warehouse management system, etc.

Tip: Look for a platform with intuitive, drag-and-drop mapping to simplify setup.

2. Communication Protocols

Protocols provide the highway for EDI data to travel on securely between trading partners. Popular protocols include AS2, FTP, HTTPS, VPN, IBM MQ, and more.

Pro Tip: Choose an EDI solution that supports modern, secure protocols like AS2 or HTTPS.

3. EDI Standards

These provide the grammar and vocabulary for EDI transmissions. Just like languages, both sides need to speak the same EDI language!

Tip: Look for support for EDIFACT, X12, TRADACOMS, UBL, and JSON/XML.

4. Secure Connections

You‘ll want direct, encrypted connections between your system and your trading partners. Options like AS2, HTTPS, or VPNs provide that secure tunnel for EDI data.

Now that you know the EDI basics, let‘s explore the incredible benefits this technology delivers for modern businesses.

The Powerful Benefits EDI Unlocks

Implementing EDI software transforms manual, error-prone processes into automated, streamlined workflows. Here are some of the benefits you can expect:

Lightning Fast Processing

Processing orders, generating invoices, and other transactions are completed in seconds instead of days. One retailer reported processing orders 95% faster after switching to EDI!

Lower Operational Costs

EDI eliminates the need for manual data entry. One auto parts distributor reduced headcount by 5 FTEs which delivered over $350,000 in annual savings!

Error Reduction

Manual processes introduce errors from typos, misreads, and more. EDI can reduce errors by up to 70% through automation.

Improved Customer Experience

With faster processing and higher accuracy, you can provide better customer service and loyalty.

Expanded Growth Potential

Scalable cloud EDI solutions grow with you, enabling expansion into new markets and partnerships.

Increased Supply Chain Visibility

End-to-end visibility enables better forecasting, capacity planning, and workflow optimization.

Regulatory Compliance

EDI provides detailed audit trails required for adherence to regulations like HIPAA.

With ROIs like these, it‘s no wonder IDC predicts worldwide EDI transaction value will reach a staggering $11.2 trillion by 2025!

Okay, I know you‘re as psyched as I am about EDI‘s potential! Now let‘s explore how to select the right software solution for your organization.

How to Choose the Best EDI Software: 8 Key Factors

With countless EDI platforms on the market, choosings the right one can feel overwhelming! Here are the 8 most important factors I recommend keeping top of mind during your selection process:

1. Cloud-Based Architecture

Cloud solutions require less IT infrastructure for you to manage and make it far easier to roll out updates and new features. Unless you have a compelling reason for on-premise, I‘d recommend sticking with the flexibility of the cloud.

2. Platform Interface & Usability

You‘ll want an intuitive graphical interface instead of hard-coded processes. Drag-and-drop mapping and pre-built workflows make things much easier to manage for non-technical users.

3. Partner Onboarding Support

Look for platforms that offers guides, training, and consultative services to help you onboard new trading partners seamlessly.

4. Transactions & Standards Supported

Ensure support for the transaction types, file formats, and EDI standards you‘ll use like purchase orders, warehouse stock transfers, EDIFACT, etc.

5. Platform Scalability

As your transaction volumes or partnerships grow, your platform needs to scale up smoothly without disruption. Cloud solutions are great for elastic scalability.

6. Integration & Connectivity

Pre-built connectors and APIs make integrating your apps and data seamless. Review which ERPs, e-commerce platforms, and databases they support.

7. Exception Management

When errors occur, you‘ll want automated exception workflows and notifications to resolve issues quickly before they impact operations.

8. Ongoing Support & Training

Your provider should offer technical support, training resources, and user communities to ensure you continue to get value from your investment.

Whew, that‘s a lot to think through! Now that you know what capabilities to look for, let‘s explore some of the top all-in-one EDI solutions worth considering.

Top 7 EDI Software Recommendations

After extensive research surveying user reviews across dozens of options, these 7 platforms consistently rise to the top in terms of capabilities, flexibility, and ease of use. I‘d recommend starting your search here:

Cleo Integration Cloud

Cleo Integration Cloud (CIC) is one of the most robust and intuitive EDI solutions available. It offers an easy-to-use web interface plus pre-configured templates to accelerate partner onboarding.

With support for over 300 protocols and formats, CIC provides the flexibility to handle all your integration needs. Users praise the modern UX and extensive monitoring capabilities that provide end-to-end visibility across transactions.

As a cloud-native platform, CIC scales rapidly to support growing transaction volumes without disruption. For enterprises needing reliability at scale, Cleo also offers up to 99.95% SLA uptime.

TrueCommerce EDI

Ideal for small and mid-sized businesses, TrueCommerce EDI simplifies onboarding with an easy-to-use portal and dedicated partner resources.

TrueCommerce supports 92,000+ trading partner maps and a wide range of transaction types out of the box. The order management module provides visibility across orders from all integrated sales channels.

If you‘re looking to get started with EDI or adopt B2B transactions more broadly within your organization, TrueCommerce is a great entry point.


Babelway makes it simple to rapidly integrate diverse systems using any data format or protocol needed. With over 200 out-of-the-box adapters, it connects seamlessly to leading apps.

Their drag-and-drop interface lets you visually map data transformations and build workflows without coding. For complex enterprise integration projects with unique requirements, Babelway is a flexible choice worth exploring.

SPS Commerce

SPS Commerce focuses specifically on smooting and automating supply chain transactions like order fulfillment, shipping, and warehouse stock transfers.

With turnkey integrations for major ecommerce platforms, ERPs, and 3PLs, SPS makes it fast and easy for distributors and retailers to get ramped up on core EDI transaction processes.


Mulesoft allows companies to quickly open EDI connectivity with trading partners to expand sales channels and automation capabilities.

With support for B2B transactions alongside API-based integration, MuleSoft allows companies to create a hybrid integration architecture. Robust analytics provide visibility across all connectivity.


Boomi simplifies onboarding and managing EDI programs for mid-market enterprises. With a user-friendly interface and extensive pre-built connectors, you can be up and running with core trading relationships quickly.

Boomi also provides access to technical support and training during implementation and beyond go-live, giving you added confidence.

IBM Sterling

IBM Sterling offers a managed services model for EDI, taking ownership of the entire program – from software to partner onboarding to ongoing operations.

With experts managing EDI transactions end-to-end, Sterling is ideal for large enterprises who want to offload tactical B2B connectivity and focus on strategic efforts.

Whew, I know that was a lot of info to take in! The key is finding the right balance of features, flexibility, and ease of use to suit your company‘s needs.

To recap, I‘d recommend starting your search with Cleo Integration Cloud, TrueCommerce EDI, or Babelway based on their technical capabilities and positive user reviews. But every organization has unique needs, so use this guide to steer you towards the most fitting solution.

Now that you‘re an EDI expert, let‘s briefly touch on some best practices to ensure successful implementation.

EDI Implementation Guide: 4 Key Tips for Success

Once you‘ve selected the right software, following best practices during rollout is crucial for EDI success:

Start small – Begin with one partner and transaction type, then expand incrementally once that integrations is running smoothly.

Leverage pre-built content – Using your vendor‘s pre-configured partner adapters and workflows dramatically accelerates the process.

Plan testing – Proper end-to-end testing ensures everything is configured correctly before going live.

Train your team – Provide training on managing/monitoring EDI transmissions after go-live.

If you follow this advice and choose a user-friendly, scalable platform, you‘ll be automating transactions between partners in no time!

Okay my friend, we covered a ton of ground today exploring the world of EDI software. I hope this guide provides a comprehensive overview of EDI capabilities, purchasing considerations, platform options, and implementation best practices to make your buying decision easier.

Remember, I‘m always happy to chat more if any other EDI questions come up. Wishing you tremendous success leveraging EDI to take your operations to the next level!


Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.