Alexis Kestler
Have you ever tried to log into your Facebook account, only to be met with that dreaded message saying your account has been locked? I‘ve been there myself, so I totally understand how frustrating and scary it can be to have your access blocked without warning.
Not to worry – I‘ve unlocked my own account multiple times, and I‘m going to walk you through exactly why Facebook locks accounts, how to get back in, and tips to stop it from happening again.
I‘ve also included some pro social media tips to strengthen your account security overall. Just stay calm, follow the steps, and you‘ll be back connecting with friends in no time!
Why Facebook Temporarily Locks Accounts
Let‘s start by understanding why Facebook locks accounts in the first place. There are a few main reasons this can happen:
Logging In From a New Location
One of Facebook‘s top priorities is protecting accounts from unauthorized access. So if you try logging in from a new or unusual location, Facebook may lock your account as a precaution until you confirm it‘s really you.
This could happen if you get a new phone, computer, or try to log in while traveling or on a friend‘s device. I personally had my account locked while on vacation in Europe! As soon as I verified my identity, my account was unlocked.
Suspicious Activity or Security Threats
Facebook uses advanced machine learning and security systems that constantly monitor for suspicious activity or potential threats. Things like an unusual login location, multiple failed login attempts, malware detection, or other high-risk signals could trigger your account being locked down.
Violating Facebook‘s Policies
Activities that violate Facebook‘s Terms of Service or Community Standards could also result in your account being temporarily locked. This includes things like spamming other users, bullying or harassment, using fake or impersonator accounts, or sharing prohibited content.
According to Facebook’s latest transparency report, over 25 million pieces of content were removed and over 5 million fake accounts disabled in the last quarter of 2021 for policy violations. So they definitely enforce their guidelines aggressively!
Using Third-Party Apps
Granting access to sketchy third-party apps can be risky and cause your account to be locked. Facebook restricts API access to only approved apps in their official development platform. Using unofficial tools puts your account security in jeopardy.
How To Get Back Into Your Locked Account
If you find yourself locked out, stay calm! In most cases, you can quickly regain access by following these steps:
Step 1: Report the Login Issue
The easiest way to unlock your account is to use Facebook‘s automated account recovery tools. Go to the Facebook login page and click "Forgot Password?".
You‘ll see an option to "Get help with logging in" – click this, then select "Report a login issue".
This will prompt you to enter the email or phone number on your account and describe the problem. Explain clearly that you are the account owner and have been locked out.
Step 2: Complete Security Checks
In many cases, Facebook will text or email a special login code as part of the automated account recovery process to confirm your identity.
Enter this code when prompted to complete the security check. Once verified, Facebook will immediately unlock your account access.
However, if you don‘t receive the code:
- Check your spam folder just in case the email was blocked
- Use the "No longer have access" option during login, and select "No longer have access to these" when asked about recovery codes.
This allows you to enter a recovery email or number to receive the code.
Step 3: Verify Your Identity
For accounts deemed high risk or if you‘re unable to complete automated recovery, Facebook may require ID verification before unlocking access.
To do this, go through the login help process again. Choose the "Verify it‘s you" option, then select “Send a copy of your ID".
Upload a clear photo or scan of your official government-issued ID. Cover any sensitive info like your address.
Once Facebook reviews your ID and verifies you‘re the account owner, your account will be unlocked.
Pro Tip: Once regained access, immediately change your password if you believe your account was compromised. Also review connected devices and apps for anything suspicious.
Prevent Future Facebook Lock Outs
Getting locked out once is frustrating enough. Use these pro tips to keep your account secure and avoid getting locked out again:
Use Strong, Unique Passwords
Having a weak, reused password makes it easy for hackers to gain access and cause your account to be locked down.
Always create a strong, complex password that‘s unique for your Facebook account.
Here are some tips for creating strong passwords:
- Use a mix of lowercase, uppercase, numbers and symbols
- Make it longer than 12 characters
- Avoid common words or personal info
- Don‘t reuse passwords from other accounts
- Consider using a password manager to generate and store secure passwords
Enabling two-factor authentication adds an extra layer of security on top of your password by requiring a random code from your phone each time you login.
Remove Unused Devices
Outdated phones, computers or sessions you‘ve logged in from in the past remain authorized unless removed.
Prune any unfamiliar devices from your Facebook security settings. This ensures only your current devices can access the account.
Review Connected Apps
Delete any unused or suspicious looking third-party apps connected to your Facebook account.
Visit your App and Website settings and revoke access for any you don‘t remember approving or no longer use.
Update Account Recovery Info
Make sure your account recovery contact info like your email, phone number and security questions are up to date.
This ensures you can easily reset passwords or receive login codes if you get locked out again.
Avoid Phishing Scams
Never enter your Facebook credentials on random websites or links, which could steal your login info or contain malware.
Only log into your account directly via Facebook.com or the official mobile apps.
Follow Facebook‘s Rules
Avoid activities that violate Facebook‘s terms of service like spamming, fake accounts, abusive behavior, prohibited content, or third-party app misuse. This keeps your account in good standing.
Still Locked Out? Here‘s What To Do
If you‘ve tried all troubleshooting steps but your account is still locked, here are a few last resort things to try:
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Directly contact Facebook support explaining you are the account owner and have been locked out. Provide any details or proof requested.
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Have friends report your account was hacked if you believe it was compromised. Multiple reports flag your issue for urgent review.
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File an appeal if your account was disabled for policy violations. Demonstrate you‘ve understood the violation and won‘t repeat it. Appeals for disabled accounts can take 1-2 weeks for review.
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As a last ditch option, create a new account and migrate your data over once you regain access to your original account. Just be cautious not to trigger another lock by violating policies.
FAQs About Facebook Locked Accounts
Let‘s go over answers to some frequently asked questions about dealing with locked Facebook accounts:
How long will my account stay locked?
- Temporary locks due to suspicious activity usually resolve within 24-48 hours. If additional verification is needed, your account stays locked until completing required steps.
Can I use Facebook Messenger if my account is locked?
- No, all access is fully restricted when your account is locked, including Messenger. You must unlock your account first to restore functionality.
What if I can‘t verify my identity?
- If unable to complete ID verification, directly contact Facebook support for help accessing your account. Be ready to provide proof of ownership.
I think my Facebook was hacked – what should I do?
- If your account was compromised, change your password immediately after regaining access. Also review connected devices, apps and sessions for anything suspicious.
Why does my Facebook keep getting locked?
- If your account keeps getting locked, you likely have an ongoing security issue triggering Facebook‘s risk systems. Thoroughly check connected apps, account activity, devices, and strengthen your password.
How can I download my data if I‘m locked out?
- You can submit a data download request even if your account is locked. Just enter your email address on the request form. Once unlocked, check your email for the download link.
Let‘s Keep In Touch!
I hope this guide gave you everything you need to get back into your account if it ever gets locked again. Remember – stay calm, be persistent, and use Facebook‘s tools to verify your identity.
For any other social media tips or if you just want to connect, feel free to find me on Facebook or Twitter @socialmediacoach. I‘m always happy to help out!
