How to Fix "Database Login Failure" in Friday the 13th

Hey friend! Have you been getting the frustrating "Database login failure" error in Friday the 13th recently? I know how annoying it can be when you want to play, but can‘t get past that message.

Not to worry – I‘ve got your back! As a long-time Friday the 13th fan and avid gamer, I‘ve faced this problem many times before. In this detailed guide, I‘ll walk you through exactly why you‘re seeing the database failure error, and all the steps you can take to fix it.

Let‘s start by understanding what‘s causing those connectivity issues when you try to log in.

Why the "Database Login Failure" Error Happens

The database failure error pops up when Friday the 13th is unable to connect to the backend servers that power its online features. Specifically, it can‘t verify your account credentials against the database that stores profiles, progress, and other data.

Here are the most common reasons you might be getting the error:

• The servers are down – Server outages are a leading cause of the database login failure. When the servers crash, no one can access the database.

• Internet connection problems – If your own internet is spotty or disconnected, you can‘t reach the game servers.

• Overloaded servers – During peak hours like weekends or events, high traffic overloads the servers.

• Incorrect account details – Typos or old credentials block you from logging in.

• Ports blocked – Your firewall or port settings don‘t allow the connection.

• Bugs or glitches – Code errors may also prevent database access.

According to tracking by Downdetector, server issues make up the vast majority of recent database login failures:

But don‘t worry, many times database failures can be easily fixed on your end. Next I‘ll walk you through all the steps to troubleshoot and resolve the problem.

Step-By-Step Guide to Fixing Database Login Failure

Let‘s go through each troubleshooting method one by one:

1. Check Server Status

Always start by checking whether the servers are actually up or down.

Head to the official server status page and see if everything is operational or if there‘s an outage. You can also use sites like Downdetector to check third-party reports.

If the servers are down, there‘s unfortunately nothing you can do but wait for the devs to bring them back online. Keep an eye on @F13Game on Twitter for updates.

2. Restart Your Internet

If the servers are online, try restarting your own internet connection. Reboot your router, modem, and the platform you play Friday the 13th on.

Restarting flushes out any weird network issues blocking access to game servers. It takes just a couple minutes and connects you with a fresh, clean slate.

3. Verify Your Internet Access

Before you go any further, double check that your internet is working properly in the first place.

Try loading some web pages or run a speed test like Fast.com. If you have no internet access anywhere else either, there‘s a broader problem you‘ll need to sort out.

But if web pages load fine, you can rule out general connectivity issues. Time to dig deeper!

4. Check Firewall and Ports

Your firewall security or port settings may be restricting access to Friday the 13th‘s servers.

First, temporarily disable any third party firewall software you have installed. Windows Firewall usually won‘t block games, but other services might.

Next, check that the following ports are open on your router:

• TCP: 27015-27030

• UDP: 27000-27015, 27031-27036

You‘ll need to configure your router to forward these ports if they‘re currently closed. Check your router admin interface or manual for details.

Once the ports are open, try connecting again.

5. Verify Account Credentials

Double and triple check your username, password, and email address are all correct on the platform you‘re playing on.

It‘s easy to fat finger your password or use an old account. Re-enter your details slowly and carefully on the game login screen.

If you can‘t remember your password, use the forgot password option to reset it. And make sure your account hasn‘t expired if you haven‘t played in a long time.

6. Reinstall the Game

If you‘ve tried everything else with no luck, uninstall and reinstall Friday the 13th. This replaces any corrupted files that may be interfering with database access.

On Steam, you can verify game file integrity to re-download any missing components. On console, delete the game then re-download it from your library.

7. Contact Customer Support

If you still can‘t get past the error after trying all troubleshooting steps, your last option is to contact the game‘s customer support team.

You can submit a support ticket on the Friday the 13th help site with details about the issue. Their techs can further investigate and hopefully resolve any lingering problems.

Waiting for Servers to Return

As we discussed earlier, most database login failures come down to broader server and connectivity issues out of your control.

When that happens, all you can really do is wait for the developers to get the servers back online.

I know it‘s frustrating not being able to play your favorite game! Here are some things you can do during server downtime to keep your spirits up:

• Check @F13Game on Twitter obsessively for updates on when services will be restored.

• Play single player Bot Matches to get your Friday the 13th fix offline.

• Browse Jason kills and new clothing options in the time-limited shop.

• Read up on game lore and tips on the official forums.

• Watch your favorite streamers like Ohmwrecker play Friday the 13th on Twitch.

• Theorycraft new counselor builds and tactics you want to try.

• See what‘s changed in the latest patch notes.

The Friday the 13th servers usually come back online within a few hours even after major outages. The devs work hard to keep downtime to a minimum.

And remember, even the most popular online games have occasional hiccups. But using the steps in this guide, you‘ll be able to troubleshoot most database errors and get back to playing in no time!

Let me know if you have any other issues getting into Friday the 13th games. I‘m always happy to help a fellow fan get their game on!