Alexis Kestler
Staying on top of tweets, DMs, follows, and more on Twitter means having notifications properly configured. But what do you do when those handy alerts go awry? Don‘t panic – we‘ve got you covered with expert tips for getting notifications back on track.
In this comprehensive troubleshooting guide, we‘ll provide detailed steps to solve Twitter notification problems on both iPhone and Android. Read on to learn why your alerts may have stopped, how to customize priority settings, and when to contact support if issues persist. Let‘s get your Twitter notifications flowing again!
Why Did My Twitter Notifications Stop Working?
Before we dig into fixes, it helps to understand the root causes of Twitter notification issues:
Push Alerts Disabled
The simplest explanation is that push notifications have been disabled either in the Twitter app itself or your device settings. Double check those toggles are flipped on.
Connectivity Problems
With 85% of social media usage happening on mobile devices, connection issues can easily disrupt notifications. WiFi dead zones or switching between cellular data and wireless can interrupt Twitter‘s background processes.
Twitter Server Outages
Like any app, Twitter‘s servers go down occasionally, preventing notifications from reaching users. Their status page tracks ongoing outages.
Account Shadowbans
If your account or a follower‘s account has been shadowbanned, you may not get notifications as usual. Shadowbans restrict social interactions. More details below!
Outdated App Version
The Twitter app needs to be regularly updated to keep notifications reliable. Check your device‘s app store for pending updates.
Step-By-Step Guide to Fixing Notification Issues
Armed with the likely culprits, here are tailored troubleshooting steps by platform:
On iPhone:
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Open Twitter and enable notifications in Settings > Notifications
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Go to Settings > Twitter and ensure alerts are on
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Toggle Airplane Mode to refresh the connection
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Update to the latest version of the Twitter app
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Delete and reinstall the app to clear any glitches
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Try logging out and back into Twitter to reset the account
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Test notifications using an alternate Twitter account
On Android:
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Tap your profile icon in Twitter and turn notifications on in Settings
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Go to Settings > Apps & Notifications > Twitter and enable alerts
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Check for system updates and install if available
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Force stop the Twitter app, clear cache/data, then restart
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Connect to different WiFi or switch to mobile data
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Temporarily disable battery optimizations for Twitter
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Log out and back in to refresh your account
General Fixes:
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Verify notifications enabled in Twitter website account settings
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Contact @TwitterSupport if issues persist after troubleshooting
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Check Twitter‘s status page for ongoing outages
Getting Notifications for What Matters Most
Once you‘ve got notifications working again, it‘s a great chance to customize exactly which interactions you‘re alerted about.
In Settings > Notifications, Twitter lets you fine-tune priority alerts for:
- Tweets from accounts you follow
- Mentions from other accounts
- Retweets of your tweets
- Likes on your tweets
- Replies to your tweets
- Quotes of your tweets
- Direct Messages
- New followers
Take a moment to ensure you‘ll be notified about the updates that matter most for staying on top of conversations. Suppress non-essential alerts to avoid notification overload.
Why You Might Be Shadowbanned on Twitter
A shadowban restricts your account from normal social interactions on Twitter, meaning you may not receive notifications for new followers, mentions, messages, and likes.
Twitter may impose a shadowban if your account appears to violate rules around spam, aggressive behavior, ban evasion, and prohibited conduct per their terms of service.
Shadowbans allow Twitter to limit these accounts without full suspension. According to Twitter‘s latest transparency report, over 4.5 million accounts were actioned for policy violations in the first half of 2022.
If you suspect you‘ve been shadowbanned, some signs include:
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No notifications from recent followers, mentions, etc.
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Followers/following count frozen despite new activity
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Tweets not visible under relevant hashtags or search terms
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Direct messages failing to send
A typical shadowban lasts approximately 48-72 hours before being automatically lifted. But you can appeal if you believe the ban was made in error through Twitter‘s support forms.
Sample Shadowban Timeline
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Day 1 – Notice lack of notifications from recent interactions. Suspect shadowban.
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Day 2 – Follower count not increasing despite new followers. Confirms shadowban.
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Day 4 – Shadowban gets lifted automatically. Notifications resume as normal.
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Day 5 – Appeal ban via support forms asking for removal on record.
Twitter Notification Troubleshooting FAQs
Why did my Twitter notifications randomly vanish?
If your alerts suddenly disappeared, try updating the Twitter app. New versions can sometimes reset notification settings. Uninstalling/reinstalling also typically resolves it.
How do I get Twitter notifications on my lock screen?
On an iPhone, enable lock screen notifications in Settings > Notifications > Twitter. On Android, turn on "Allow notifications on lock screen" in the Twitter app settings.
How can I get notified for all tweets from an account?
Go to their profile, tap the bell icon, and choose "All Tweets" to receive mobile alerts anytime they tweet.
Why am I not getting notifications for new followers?
Check Settings > Notifications > New followers and make sure alerts are enabled. If they are, you may be temporarily shadowbanned.
How do I disable Twitter notification sounds?
In Settings > Notifications > Sounds, you can toggle sound effects on or off for different kinds of alerts.
Staying on top of your Twitter notifications is crucial for engaging with your community. With this comprehensive troubleshooting guide, you have the tools to keep your notifications running smoothly. Tweet us @handle if you have any other questions!
