How to Fix Error Code 602_0 in Honkai Star Rail – A Comprehensive Troubleshooting Guide

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Seeing the "Login error occurred. Please try again later. Error code: 602_0" pop up constantly in Honkai Star Rail? Don‘t abandon your spacefaring adventures just yet. This extensive troubleshooting guide will help you resolve error code 602_0 and get back to exploring the cosmos.

A Primer on Honkai Star Rail and miHoYo

Before we dive into fixes, let‘s take a quick look at Honkai Star Rail and the developers behind this game.

Honkai Star Rail is the latest open-world RPG from miHoYo, the creative minds behind the hit game Genshin Impact. Much like Genshin Impact, Honkai Star Rail invites you on an intergalactic adventure filled with mysteries, colorful characters and fast-paced action.

miHoYo is a Chinese game developer known for their anime-style RPGs that blend eye-catching visuals with engaging storytelling. Founded in 2011, they quickly rose to prominence in Asia with their first game Gun GirlZ.

However, miHoYo‘s popularly exploded worldwide with the 2020 release of Genshin Impact. This free-to-play open-world RPG enchanted fans with its expansive fantasy world teeming with adventures. Gorgeous sceneries paired with endearing characters like Paimon captured players‘ hearts and imaginations.

Here are some amazing stats on Genshin Impact‘s success:

  • Over 50 million downloads within 6 months of launch
  • Revenue of $3 billion in its first year
  • 250,000+ concurrent players at its peak
  • Won Google Play‘s Best Game of 2020

Riding high on the momentum of Genshin Impact, miHoYo announced Honkai Star Rail in 2021 – their next big foray into the open-world RPG genre.

Set in the cosmic Honkai universe, Honkai Star Rail has players traverse exotic alien worlds aboard the Astral Express space train. With stunning intergalactic vistas and fast-paced combat, the game generated much anticipation leading up to its closed beta test.

However, many starry-eyed travelers encountered error 602_0, preventing them from boarding the Astral Express. Let‘s get to the bottom of this pesky login issue!

Why Does Error Code 602_0 Occur in Honkai Star Rail?

Error 602_0 essentially means the game client is unable to connect to Honkai Star Rail‘s servers, leading to failed logins.

Based on player reports and analysis, here are the most common reasons for error code 602_0:

Server Outages

With thousands attempting to log in concurrently during the closed beta period, the game servers may be overloaded and unable to authenticate all logins, resulting in 602_0 errors.

miHoYo expected heavy traffic and maintenance is likely underway to expand server capacity. Still, errors may persist for some time. Patience is key!

Local Network Issues

Problems with your specific internet connection can also lead to broken connections with game servers.

Slow home internet speeds, faulty routers, using mobile data instead of WiFi – all can potentially interfere with communication between your device and Honkai Star Rail servers.

Incorrect DNS Settings

The Domain Name System (DNS) acts like an address book for websites. Incorrect DNS settings will send connection requests to the wrong IP addresses.

Using custom DNS setups or third-party plugins can override the correct DNS, leading to 602_0 errors.

VPN Interference

Virtual Private Networks (VPNs) mask your real location and IP address. This added layer can break connectivity with game servers.

Firewall or Antivirus Blocks

Overzealous firewall apps and antivirus software may interpret the game client‘s outbound connections as suspicious and block them. This prevents successful authentication.

Device Incompatibility

Honkai Star Rail has hefty system requirements. Playing on a device below the minimum specs can cause connectivity issues.

Outdated operating systems or graphics drivers can also affect performance.

Now that we know what‘s causing error 602_0, let‘s get to the good stuff – how to fix it!

Fixing Error Code 602_0 – Solutions and Troubleshooting

Here are all the methods you can try to solve error code 602_0 in Honkai Star Rail, arranged from simplest to most involved.

Quick Fixes

1. Restart Your Device

A simple device restart clears out background processes and refreshed Honkai Star Rail‘s connection.

Press down the power button for 10 seconds to force restart your phone. For PCs, click the Restart option in the Start menu.

2. Force Close and Reopen the Game

Double tap the Home button (iOS) or Recents button (Android) to bring up the app switcher. Swipe up on Honkai Star Rail to force close it. Then relaunch the game and try logging in.

3. Switch Your Network

If you‘re on WiFi, try your mobile data. Or use a different WiFi network like a public hotspot.

This determines whether the error stems from your specific home/work network.

Troubleshoot Your Local Network

4. Disable VPN and Adblockers

Make sure to turn off any active VPN apps and also temporarily disable any adblockers or firewalls before launching the game. Re-enable them after getting in.

5. Restart Your Router

Power cycle your router and modem to refresh internet connectivity. While at it, also check the physical cabling from the wall outlet to your router.

6. Try a Wired Ethernet Connection (PC Only)

Use an ethernet cable from your router directly into your PC. This eliminates potential WiFi interference.

7. Update Network Drivers

On PC, update your network adapter, ethernet, and Wi-Fi drivers from Device Manager to improve connectivity.

Check DNS Settings

8. Change DNS Server to Default

On Android:

  1. Go to Settings > Network & Internet > Advanced Networking
  2. Tap on Private DNS
  3. Disable Private DNS or select Automatic

On iOS:

  1. Go to Settings > Wi-Fi > Your Network > Configure DNS
  2. Select Automatic

On PC:

  1. Open Control Panel > Network and Internet > Network Connections
  2. Select your WiFi > Properties > Internet Protocol Version 4 (TCP/IPv4)
  3. Switch to Obtain DNS server address automatically

This reverts any custom DNS setups that could be blocking Honkai Star Rail.

Perform App Troubleshooting

9. Update Your Device OS, Graphics Drivers, DirectX

Ensure your device meets Honkai Star Rail‘s minimum requirements for the best connectivity and performance.

10. Uninstall and Reinstall Honkai Star Rail

Wipe the app data clean by uninstalling and doing a fresh install of the latest game client.

11. Clear Cache and Data

In app settings, find the Delete Cache/Data option to refresh the app and clear out corrupt files.

12. Free Up Storage Space

Lack of storage space can affect game performance. Uninstall unused apps and media to free up gigabytes of space.

13. Add Honkai Star Rail to Antivirus Exclusions

Prevent your antivirus from quarantining game files by adding Honkai Star Rail to the exclusion list.

When All Else Fails…

…it‘s time to call in the experts!

14. Contact Hoyoverse Customer Support

If you still face error 602_0 after trying all other solutions, your best recourse is to contact Hoyoverse for assistance:

  • Email them at [email protected] with details of the issue.

  • Message them on Facebook/Twitter if email turnaround is slow.

  • Check the Hoyoverse website for Honkai Star Rail troubleshooting guides.

The developers should help identify any underlying problems and restore your access soon!

Frequently Asked Questions

Here are answers to some common questions players have about error code 602_0:

Will my game progress be lost if I reinstall Honkai Star Rail?

No, your progress is saved on Hoyoverse‘s servers. Just be sure to link your account properly after reinstalling.

Is this error caused by my device or the game itself?

It could be either. Try logging in from a different device like your phone, tablet or a friend‘s PC to isolate the cause.

I‘m facing 602_0 on both WiFi and mobile data. Any fixes?

This points to either a device compatibility issue or incorrect DNS settings. Follow the relevant troubleshooting steps above.

Will using a VPN definitely cause error code 602_0?

VPNs can sometimes interfere with game logins. Disable before playing as a precaution.

Tips to Avoid Error Code 602_0 in the Future

Once you‘ve tackled error code 602_0, here are some tips to avoid it rearing its head again:

  • Keep your device OS, graphics drivers, DirectX updated
  • Turn off VPN and firewalls before launching Honkai Star Rail
  • Use a wired ethernet connection for uninterrupted connectivity (PC)
  • Don‘t use custom DNS options meant for region unlocking
  • Ensure you meet the game‘s minimum system requirements
  • Close background apps before playing Honkai Star Rail
  • Set Honkai Star Rail exceptions in your antivirus settings
  • Avoid playing on public WiFi or cellular data with poor ping

And remember – patience and persistence are key! Server issues are usually resolved in a few hours.


Error code 602_0 can be frustrating, but don‘t let it spoil your journey through the stars. With this detailed troubleshooting guide, you should be able to identify the root cause and get the game running smoothly again.

From network tweaks to account fixes, we went through all the potential solutions. Just follow the steps methodically to land on a problem-free path to the Astral Express railcar.

Here‘s raising a glass to all present and future cosmonauts aboard the most sensational space train! May your travels always be free of error code 602_0. Bon voyage!


Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.