The Ultimate Guide to Getting a 602 Area Code Number for Your Phoenix Business

Hi there!

As a data analyst and VoIP technology geek, let me walk you through the ins and outs of getting a 602 phone number for your Phoenix business. I‘ve been researching and testing business phone systems for over 5 years, so I‘m excited to share my experiences with you.


First, a quick background: the 602 area code belongs to Phoenix, the capital and largest city in Arizona located in Maricopa County. 602 originally covered the entire state when it was established in 1947.

Now, 602 specifically serves Phoenix metro including Downtown, North Phoenix, Paradise Valley, Northern Glendale, and parts of Tempe.

So why get a 602 number for your business? Here are the main reasons:

• Reach 1+ million potential customers in the Phoenix metro area with a 602 number.

• Establish a local presence in the market and build trust with customers.

• Boost credibility – a 602 number shows you‘re a Phoenix biz.

• Improve sales by connecting better with local customers.

• Save money compared to out-of-state long distance calls.

And so much more! But first, let‘s explore the Phoenix business landscape and market conditions…

Size and Scale – Phoenix is Massive!

With 1.6 million residents, Phoenix is the USA‘s 5th largest city and 18th worldwide. Maricopa County has over 4.4 million residents itself, making it the 4th biggest county in the country.

To give you an idea of scale, Phoenix‘s land area spans 517 square miles (1,338 km2) – that‘s over 3 times bigger than Singapore!

And the Phoenix metro area covers 14,598 square miles (37,800 km2) with 4.9 million residents. That‘s larger than entire countries like Denmark or Switzerland.

Bottom line: Phoenix is huge with tons of potential customers for businesses to tap into.

Steady Population and Business Growth

Not only is Phoenix big already, but it‘s growing fast too.

Phoenix has a population growth rate of 0.82% annually. Seems small, but that adds 13,000+ new residents per year.

Projected Phoenix Population Growth

Year	Population
2022	1,608,139
2025	1,668,631
2030	1,785,704

Data source: US Census Bureau

Businesses are booming here as well. From 2010 to 2020, the number of businesses in Phoenix grew from 95,748 to 116,517 – a 22% increase.

Several factors are fueling this rapid growth:

• Affordable Cost of Living: Phoenix housing prices are 47% below the national average. This attracts families, retirees, and workers.

• Job Market: Phoenix unemployment rate is only 3.2% as of Nov 2022. Tons of tech, finance, healthcare, manufacturing, and construction jobs.

• Business-Friendly Taxes & Regulations: Arizona ranks #6 in the 2022 Tax Foundation‘s Business Tax Climate Index. Low corporate taxes and minimal regulations.

• Infrastructure Investment: Phoenix is spending $16 billion on roads, public transit, airports, sports arenas, hospitals, parks, and facilities.

• Tourism: Phoenix draws 50+ million visitors per year for events, resorts, attractions, sports, and conventions. Millions fly through Phoenix Sky Harbor Airport.

Simply put, Phoenix has the scale, growth trends, and business fundamentals to support continued economic expansion.

Prime Industries Driving Phoenix‘s Economy

Phoenix has a diverse mix of industries, but these 5 sectors in particular are driving economic growth:

1. Technology

With over 4,000 tech firms, Phoenix has emerged as a major tech hub. Semiconductor giant Intel is headquartered here with 10,000+ local employees. Other major tech employers include Amazon, Microsoft, General Motors, Boeing, and American Express.

2. Healthcare

Healthcare employs over 250,000 workers in Phoenix. The city has top medical centers like Mayo Clinic, Banner Health, HonorHealth, and Abrazo Health. Biotech and pharma companies are also thriving.

3. Financial Services

Phoenix is home to major banks like JPMorgan Chase and Wells Fargo. Fintech innovators like Upgrade and LoanDepot started in Phoenix. The city ranked #6 nationally for financial sector job growth.

4. Manufacturing

Food production, aerospace, electronics manufacturing and auto parts manufacturing thrive in Phoenix. Top employers include Frito-Lay, Benchmark Electronics, Orbital ATK, and Microchip Technology.

5. Construction

Phoenix‘s rapid growth powers demand for new housing, offices, roads, hotels, schools and infrastructure. Construction contributed $11 billion to Phoenix‘s GDP in 2021.

Strong Labor Pool and Education Pipeline

For businesses hiring in Phoenix, the city offers a sizeable workforce with competitive education levels.

• Over 1.6 million people in the Phoenix labor force
• 300,000+ college students help supply skilled talent
• 32% of adults hold bachelor‘s degrees or higher

Top colleges and universities located right in Phoenix with 130,000+ students include:

• Arizona State University
• University of Phoenix
• Grand Canyon University
• Northern Arizona University
• Embry-Riddle Aeronautical University

This tremendous scale of higher education helps ensure a steady talent pipeline.

Top Regional Trade Partners

Phoenix isn‘t just a hub for Arizona – it has deep trade ties throughout the Western US.

Top regional trade partners include:

• California: $14 billion in annual trade with Phoenix. Exports computer equipment, aircraft, plastics, lettuce and more.

• Texas: $4.3 billion in trade. Oil, gas, computers and agricultural products.

• Nevada: $3.4 billion in trade. Livestock, machinery, alcoholic beverages, and more.

• Utah: $3.3 billion in trade. Industrial machinery, medical equipment, integrated circuits, etc.

• New Mexico: $2.8 billion in trade. Petroleum, coal, dairy products, and agricultural goods.

Having a 602 number helps Phoenix businesses connect with suppliers and partners in these key states.

Local Customers Want Local Businesses

Research by AccuCall shows that 95% of customers are more likely to trust and patronize businesses with local phone numbers.

Additionally, studies by Uberall found:

• 72% feel more connected to brands using local phone numbers.
• 65% have a more positive brand perception when called from a local number.

Customer Preferences for Local Businesses

Data source: Uberall

The data doesn‘t lie – local phone numbers like 602 for Phoenix make a measurable impact in converting and retaining customers.

It signals your business is rooted in the community. This subconsciously builds trust and familiarity with prospects in the 602 area code.

So in summary:

• Phoenix is rapidly growing into a 5+ million person metro region

• Major industries like tech, healthcare, manufacturing and construction are booming

• Deep talent pool supplied by local colleges and 330,000 students

• Ideally positioned for trade with other Western states

• Customers strongly prefer engaging with local 602 area code businesses

This makes Phoenix a prime location to expand your business – and adopting a local 602 number should be part of your strategy.

Now let‘s explore some of the best ways to get a 602 phone number for your business…

Dialpad – Top Pick for AI Power

My top recommendation is Dialpad. Dialpad is an AI-powered calling platform that makes it easy to set up a 602 business number along with powerful tools to boost productivity.

I‘m very impressed with Dialpad‘s AI capabilities like real-time call transcription, auto-generated notes, and sentiment analysis. This gives teams rich insights from customer calls to improve relationships and sales.


Other key advantages of Dialpad:

• Optimized for both calling and video meetings from any device.
• Intuitive mobile app – join calls in just 2 taps.
• Smart call routing to get customers to the right agents.
• Salesforce, Slack, Microsoft Teams integrations.
• 14-day free trial plus free video meetings.

I‘m confident Dialpad can skillfully scale with your business while providing the tools to better understand customers.

Ringover – Top for International Capabilities

Ringover is another leading option, especially if you need advanced international calling features.

Ringover provides virtual numbers in over 100 countries. This helps unify global business communications under one platform.

Plus, Ringover offers nice perks like:

• Custom on-hold music and greetings in 16 languages
• Auto-dialer for high-volume outbound calling
• Integrations with Zoho, Salesforce, Microsoft Teams, and more
• Call and meeting recording for training and compliance

Pricing starts at $24.99/month for unlimited calling in US and Canada. International calling rates as low as 1¢/minute.

Overall, Ringover is great for larger businesses that make international calls and need localized capabilities.

Zoom – Seamlessly Combine Calling & Video

If your business relies on video conferencing, Zoom is worth considering for its deep integration of calling, chat, meetings and webinars.

Zoom Phone brings business calling features like auto-attendants, voicemail transcriptions, call delegation, and CRM integrations.

But what sets Zoom apart is how seamlessly it combines phone with video:

• Launch or join a video meeting with one click from the phone screen
• See who‘s talking during a conference call using video
• Seamlessly switch tasks between video meetings and call queue

Pricing starts at $10/month per user. Zoom is ideal for visual teams that multitask between calls and video meetings.

Nextiva – Top Pick for Call Center Features

If you operate a large call center or sales team, Nextiva delivers advanced call management tools like:

• Sophisticated IVR call routing

• Real-time call monitoring and whisper coaching

• Wallboard displays tracking key call center metrics

• Advanced reporting on hold times, abandoned calls, wait times and more

• CRM integrations with Salesforce, Zendesk, NetSuite and others

Nextiva provides enterprise-grade performance, security, and reliability. Prices start at $20/month per user.

Nextiva is likely overkill for small businesses, but it‘s a top option for large call centers and sales teams.

Grasshopper – Best for Solopreneurs

If you‘re a solopreneur or small business owner, I recommend Grasshopper for its affordability and ease of use.

As a solopreneur myself, here‘s what I love about Grasshopper:

• Grab a toll-free or 602 local number in minutes

• Simple setup without any hardware to install

• Costs just $26/month for core features

• IVR menus and call routing to direct callers

• Voicemail-to-text transcripts

• Mobile app to take calls anywhere

• US-based customer support

For informal teams that make lower call volumes, Grasshopper hits the sweet spot on price and functionality.

Talkroute – Ideal for Customization

Talkroute stands out for its highly customizable call flows and scripts. With drag-and-drop tools, you can:

• Design interactive voice menus and survey bots

• Build custom on-hold messages

• Create personalized voicemail greetings

• Make location-specific welcome prompts

This allows unique tailoring for your IVRs and call handling. Plans start at $15/month.

Talkroute also provides excellent reports to analyze call traffic, response times, missed calls and agent performance. Very useful for optimizing call routing.

Aircall – Top Pick for Remote Teams

For remote teams, I suggest Aircall. Aircall is 100% cloud-based, meaning no hardware to install.

Useful features include:

• Browser phone with unlimited talk/text
• Real-time call data and visual dashboards
• CRM integrations with HubSpot, Salesforce, Zoho
• Custom agent status settings (free, busy, away)
• Voicemail dropbox and transcripts

Aircall really excels at helping dispersed teams collaborate. Pricing starts at $30/user/month.

Telzio – Best Pay As You Go Option

If you want more flexible payment options, check out Telzio.

Telzio offers pay-as-you-go pricing at just $0.0119/minute for US calls. You could potentially just spend a few dollars per month.

Features include:

• Local 602 numbers along with toll-free numbers

• HD audio quality calls

• Unlimited extensions and Auto Attendants

• Call forwarding, transfer, recording and more

• Integrations with Zapier, Salesforce, Slack, and G Suite

Telzio is great if you want more granular control over your monthly phone spend. Scale up or down each month as needed.

Summary: Key Takeaways

Here are my key recommended providers along with top use cases:

• Dialpad – Best for AI analytics and insights

• Ringover – Best for global businesses with international calling

• Zoom – Best combined phone and video for visual teams

• Nextiva – Best for large call centers and sales teams

• Grasshopper – Best for solopreneurs and small teams

• Talkroute – Best for custom call menus and scripts

• Aircall – Top for remote teams and collaboration

• Telzio – Most flexible pay-as-you-go pricing

To recap, acquiring a 602 area code phone number can significantly elevate your Phoenix business. It builds trust, improves engagement, saves money, and fuels growth.

I hope this comprehensive guide gives you confidence to get started with a 602 phone number. Feel free to reach out if you have any other questions! I‘m always happy to help.

Wishing your business great success,

[Your Name]