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How to Fix "No Messages New Messages Will Appear Here" on Messenger: The Ultimate Troubleshooting Guide

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Have you ever tried to send or receive a Facebook Marketplace message only to be met with the dreaded "No messages new messages will appear here" screen? I know how frustrating that can be when you‘re trying to complete a sale or ask an important question.

As a long-time Messenger user and tech enthusiast, I‘ve encountered this issue more times than I can count. But through trial and error, I‘ve discovered several effective methods for restoring your Marketplace messages when Messenger seems broken.

In this comprehensive troubleshooting guide, I‘ll walk you through all the potential causes of the "No messages" error and the step-by-step solutions that have worked for me and other users. I‘ve also included some bonus tips for keeping Messenger running smoothly.

So grab your phone and let‘s get your Marketplace messages back up and running!

Why You Might See "No Messages" on Messenger

Before we dig into the fixes, it helps to understand exactly why Messenger sometimes displays the "No messages" screen instead of your chats.

You Don‘t Have Any Marketplace Messages Yet

The obvious possibility is that you simply haven‘t received any new Marketplace messages yet. If you just recently posted your first listing, it may take some time for interested buyers to start messaging you. The "No messages" display is Messenger‘s way of letting you know your inbox is empty.

You Archived a Chat by Accident

If you previously had Marketplace chats but now they‘ve mysteriously disappeared, you may have accidentally archived them.

After marking an item as sold in Marketplace, some users instinctively archive the conversation. This removes it from your main messages list.

The good news is archived chats are still saved in Messenger. You just need to unarchive them to view the messages again.

Messenger is Down or Experiencing a Bug

Messenger outages are annoykng but not uncommon. Server issues and app bugs can temporarily cause chats to fail to load properly.

I recommend checking Downdetector or asking friends if they‘re having issues too. That‘s a good indicator Messenger is having problems on their end.

Your App or Privacy Settings Are Blocking Messages

Finally, your own Facebook or Messenger settings could be blocking new messages from coming through. Updating privacy settings or reinstalling the app often resolves message delivery problems.

Now let‘s dive into the step-by-step fixes…

How to Troubleshoot "No Messages" on Messenger

I‘ve outlined the methods that have worked for me below. Try them one-by-one until your messages reappear:

1. Check Your Archived Chats

If you previously archived a Marketplace conversation, you just need to unarchive it to regain access. Here‘s how:

  1. Open Messenger and tap your profile picture.
  2. Select "Archived chats" to view your archived conversations.
  3. Scroll through your archived chats and look for any Marketplace discussions.
  4. Tap and hold the Marketplace chat you want to unarchive.
  5. Select "Unarchive" to move the chat back to your main inbox.

Give Messenger a few seconds to refresh your chats list. The unarchived discussion should now be visible again.

2. Adjust Your Privacy Settings

Having the proper message delivery settings is key for receiving Marketplace chats. Here‘s how to check your settings:

  1. In Messenger, tap your profile picture again.
  2. Select "Privacy & safety" > "Message delivery" > "Others on Facebook".
  3. Make sure "Message requests" is enabled here.
  4. Force quit Messenger completely and relaunch the app.

This will ensure new message requests can come through. If you had messages blocked before, unblocking could restore your missing chats.

3. Reinstall the Messenger App

If adjusting privacy settings doesn‘t work, try reinstalling the Messenger app. Here‘s how simple it is:

  1. Hold down the Messenger app icon until it starts wiggling.
  2. Tap the "X" icon to delete the app.
  3. Open the App Store and re-download Messenger.
  4. Log back into Messenger using your Facebook account.

Once the app reinstalls, your old messages should sync automatically. Reinstalling can fix a lot of persistent bugs.

4. Use the Facebook App Instead

As a last resort, try accessing your Marketplace messages through the Facebook app:

  1. Open the Facebook app on your phone.
  2. Tap the Marketplace icon, then tap your profile picture.
  3. Select "Inbox" > "Selling" or "Buying".
  4. Your message threads should be listed here. Tap any thread to view the conversation.

The Facebook app seems to be more robust when Messenger itself fails. Take advantage of it as a backup if all else fails.

Bonus Tips for a Smooth Messenger Experience

To prevent issues in the first place, here are some of my top Messenger maintenance tips:

  • Update Frequently – Install Messenger updates as soon as they become available. Updates often contain bug fixes.

  • Clear Cache Regularly – In your device settings, clear the Messenger cache every few weeks to keep the app running smoothly.

  • Avoid Excessive Data Clearing – While clearing cache is fine, avoid frequently clearing all Messenger app data as it can cause issues syncing your messages.

  • Check Connectivity Issues – Make sure you have a solid internet connection and notifications enabled for Messenger. Connection problems can block messages.

  • Try Messenger on Desktop – If you‘re tech savvy, use Messenger on desktop as a workaround if the mobile app has issues.

Get Back to Messaging!

Hopefully with this guide, you now have the knowledge to troubleshoot "No messages" errors and get your Marketplace chats working again.

While the issue can be incredibly annoying, just take the correct steps methodically to identify and resolve the problem.

And don‘t forget – you can always reach out to Facebook support if you need additional help.

Now get back to closing those sales and chatting with your connections! Let me know if you have any other Messenger questions. I‘m always happy to help.

AlexisKestler

Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.