Snapchat locked? Here‘s the full guide on why it happens and how to get your account unlocked

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Hey there!

I see you‘ve found my guide because your Snapchat got locked suddenly. Not to worry – I‘m here to walk you step-by-step through why this happens, how to get your account unlocked, and how to make sure it doesn‘t happen again.

As a social media expert who‘s helped thousands of users in your shoes, I know how frustrating and scary it can be to have your Snapchat locked without warning. But with the right info, you can get back to snapping your friends in no time!

In this guide, I‘ll cover:

  • The top reasons your Snapchat may have been locked
  • How to prevent your account from being locked again
  • A step-by-step guide to unlocking your Snapchat account
  • Additional tips and frequently asked questions

Let‘s dive in!

Here are the most common reasons your Snapchat got locked:

Snapchat locks accounts for a variety of reasons – some are easy to identify, while others may seem totally random. Here are the top causes I see for Snapchat accounts getting temporarily or permanently locked:

1. Using third-party apps and plugins

This is one of the biggest reasons I see for locked Snapchat accounts. If you‘ve ever used third-party apps like Casper, Snapchat++, Snapcrack, or Phantom, Snapchat‘s system likely detected this and locked you out.

These types of apps violate Snapchat‘s Terms of Service, so they crack down hard. You‘ll usually get a message from Snapchat saying "We are unable to process your request" if this is why your account was locked.

2. Sending spam or abusive messages

Another super common cause is sending unsolicited spam messages or any behavior that goes against Snapchat‘s Community Guidelines. This includes things like:

  • Adult content
  • Mass messaging large groups of people
  • Abusing Snapchat‘s reporting tool
  • Bullying or harassing other users

If Snapchat detects a pattern of abusive behavior like this, they‘ll lock your account quickly.

3. Suspicious activity patterns

If Snapchat notices your account has patterns of activity they deem suspicious, like adding tons of new friends rapidly or sending mass messages, they may lock your access until they can investigate further.

Often times this suspicious activity is due to someone hacking your account rather than anything you did, which leads me to…

4. Logins from unknown devices

To keep your account secure, Snapchat tracks logins from new devices and locations. If there‘s a login attempt from a device or place you don‘t normally use, this will throw up a red flag.

So if you got an alert about your account being logged into from somewhere unfamiliar, chances are Snapchat locked your account as a security measure.

5. Random errors or glitches

Sometimes there‘s just no rhyme or reason to the Snapchat gods locking you out! I‘ve seen it happen to accounts with no clear violations due to random app glitches or errors on Snapchat‘s end.

If you can‘t identify another cause and believe it was a mistake, don‘t hesitate to reach out to Snapchat‘s support team.

Now that you know why it likely happened, let‘s talk about how to avoid getting locked out again…

4 Pro tips to avoid getting locked out of Snapchat again

Before I walk you through unlocking your account, here are some key tips to make sure this doesn‘t happen again down the road:

1. Remove any third-party apps or plugins

If you were using apps like Snapchat++ or Phantom, delete them immediately! Only use official Snapchat apps and lenses to avoid getting flagged again.

2. Watch your behavior and follow the rules

Carefully read Snapchat‘s Community Guidelines and Terms of Service and make sure you aren‘t violating any policies around spam, adult content, harassment, etc. Follow the rules and you‘ll be fine!

3. Verify your email and phone number

Adding your email and phone to your Snapchat strengthens the security on your account. Verified accounts look less suspicious to Snapchat and help prove you‘re a real person.

4. Use strong login credentials

Make your Snapchat password long, random, and unique! Never reuse passwords across accounts. Enable 2-factor authentication for an extra layer of security as well.

Okay, now that we‘ve covered the basics, let‘s get into unlocking your account…

Step-by-Step Guide to Unlocking Your Snapchat Account

The following steps work whether you‘re on mobile or desktop. Let‘s get started!

1. Visit Snapchat‘s Account Locked page

2. Click "Unlock Your Account" and log in

  • On the page, click the blue "Unlock Your Account" button

  • Enter your Snapchat email and password to log in

  • If you can‘t remember your login info, click "Forgot your password?" to reset it

3. Select the "Unlock" button

  • In the menu, tap the "Unlock" button

  • This will instantly unlock your Snapchat account!

And that‘s it! After hitting Unlock, you should be able to log into the Snapchat app and use your account normally again.

If for some reason you‘re still seeing the Account Locked message, I recommend reaching out directly to Snapchat‘s support team for additional help.

Now let‘s get into some frequently asked questions about unlocking accounts…

FAQs: Your Top Snapchat Account Unlock Questions Answered

I know regaining access to your locked Snapchat can be confusing and stressful. Here I‘ll answer some of the most common questions I get around unlocking Snapchat accounts:

What happens when your Snapchat gets locked?

  • You‘ll be logged out of your account and unable to log back in
  • The app will show an "Account Locked" message with instructions to unlock it
  • You won‘t be able to view or send Snaps until your account is unlocked

How long does a Snapchat account lock last?

  • Temporary locks usually last anywhere from a few hours up to a couple weeks
  • Permanent locks mean your account is banned for good with no option to unlock

Can someone hack my Snapchat account and get it locked?

Absolutely. A common sign your Snapchat was hacked is if it rapidly got locked after a password change or login you didn‘t authorize. Reach out to Snapchat Support for help securing your account.

I‘m still locked out after following the unlock steps. What should I do?

If you still can‘t access your account after attempting to unlock it, get in touch with Snapchat‘s support team through this contact form. Explain your situation and what steps you‘ve tried.

Will uninstalling third-party apps guarantee my account stays unlocked?

Not necessarily, but it gives you the best shot! Also be careful about your behavior, enable extra security, and steer clear of anything that violates Snapchat‘s rules.

How do I avoid getting hacked and having my account locked in the future?

  • Create a secure, unique password
  • Enable two-factor authentication
  • Don‘t click suspicious links
  • Watch for unfamiliar login notifications
  • Don‘t share your login credentials!

I think my account was locked by mistake. What should I do?

Definitely reach out to Snapchat Support and explain you believe your account was locked incorrectly. Provide details on your recent account activity and why you think it was an error. Be polite but firm!

And there you have it – everything you need to know to get your account unlocked and avoid Snapchat purgatory again.

I know it‘s frustrating dealing with app glitches and blocks, but stay calm and take the right steps. You‘ll be sending Snaps again in no time!

If this guide didn‘t fully resolve your issue, feel free to reach out to me with any other questions. I‘m always happy to help fellow Snapchatters in need!

Stay snapping!

[Your Name]

Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.