11 Online Services to Remove Malware and Clean Hacked Website

Hey there! As a fellow technology geek, I know how frustrating it can be when your website gets hacked or infected with some kind of malware. It happens way too often, with millions of sites compromised each year. Even huge companies like Facebook, Reddit, and AdultSwim have been victims before.

When your own site is attacked, it can feel like a punch in the gut. But don‘t panic! I‘ve compiled this definitive guide to the top 11 services that can help restore your website and implement rock-solid security to stop future attacks in their tracks.

Why Websites Get Hacked in the First Place

Before jumping into the solutions, it helps to understand how sites get compromised so you can prevent it from happening again.

The most common causes of website hacks include:

• Outdated Software – Running outdated CMS platforms, plugins, themes, and other software leaves you vulnerable. Hackers love to target weak spots in older, unpatched code. Always stay updated!

• Weak Passwords – Using simple or reused passwords is just asking for trouble. Cybercriminals can easily guess weak credentials to break in.

• Misconfigurations – Just one small system or platform setting error can open up security holes. It‘s critical to double check configs.

• No Monitoring – Without proactively monitoring traffic, system files, access logs, etc you may not even notice an intrusion for weeks or months.

• No Backups – Even with the best security, stuff happens. Regular backups let you quickly restore your site if disaster strikes.

Many attacks can be avoided by using strong passwords, keeping software updated, properly configuring systems, monitoring closely, and backing up regularly. But sometimes things slip through the cracks.

When your site does get compromised, it‘s vital to bring in malware removal experts immediately to fully eliminate infections and prevent further damage.

Cost of Website Infections

Just a single malware infection can spiral into a hugely expensive disaster if not handled quickly.

According to IBM‘s 2021 report, the average breach costs affected businesses $4.24 million globally. For small and medium businesses, the average breach cost is over $1.1 million.

This includes damages like:

• Lost revenue from downtime
• Permanent loss of site visitors and SEO rankings
• Legal liabilities and settlement fees
• Security upgrades and protections
• PR and reputation management

Even a minor infection that‘s left untreated can multiply into a massive problem.

That‘s why it‘s so important to use professional malware removal services at the first sign of any hack or infection. The cost of using experts is insignificant compared to the financial risk of letting attacks linger.

Now let‘s dig into the top services that can clean up infections and restore your website fast.

1. Sucuri

Sucuri is my personal recommendation. They are one of the leading providers for expert site cleaning and ongoing security.

Sucuri starts by quickly neutralizing the attack and eliminating any nasty malware. Their technicians dig deep to remove injected spam links, close backdoors, eradicate viruses, and fully sanitize all compromised files.

Sucuri‘s malware removal experts saved a client named OffshoreOnly.com after a devastating hack, as explained:

“Sucuri cleared over 2,300 infected files from their WordPress site in about 3 hours. That likely saved their entire business.”

Once your site is restored, Sucuri prevents repeat infections with enterprise-grade security like:

• Continuous malware scanning
• Layered firewall protection
• DDoS attack mitigation
• Site acceleration
• Blocking against OWASP top 10 threats
• Active bot detection

Sucuri leverages proven technologies like CloudProxy, their self-healing architecture, intelligent anomaly detection, and more.

Their complete malware removal starts at $249, with security plans starting at $16 per month. For the ultimate peace of mind, Sucuri‘s solutions are well worth the cost.

2. SiteLock

SiteLock offers comprehensive scanning to detect worms, trojans, spyware, skimming code, drive-by-downloads, and other threats. Their techs will quickly clean any harmful infections.

Plus you get access to SiteLock‘s unmatched database of malicious URLs, IP addresses, and domains based on over 13 billion cybersecurity events they analyze each day. This enables them to proactively block a huge range of emerging threats.

SiteLock has different packages to fit sites of any size:

• For personal sites, plans start at $99 per year. This provides automated daily scans, bot detection alerts, malware blocking, and removal.

• For ecommerce and businesses, their plans include advanced features like PCI compliance scanning, malware isolation containment, adaptive web application firewall, an integrated CDN for security, and much more.

No matter what plan you choose, SiteLock has you covered with 24/7/365 protection.

3. Webroot BrightCloud

Webroot BrightCloud uses powerful threat intelligence to protect businesses and individuals. Their BrightCloud services provide web and IP reputation scoring to block malicious sites.

For websites specifically, Webroot BrightCloud includes deep malware removal across your entire web presence – including files, code, CDNs, APIs, web apps, and more.

The Webroot Site Remediation service starts around $500 to fully clean infections from small to medium-sized websites. For large and complex sites, costs scale up accordingly.

Their experts first isolate and eliminate any active malware. Then they conduct forensic analysis to determine root causes and ensure complete removal. Your site is restored with strong protections in place to prevent repeat attacks.

4. FoxDns

Hacks that involve DNS manipulation are extremely tricky to remediate. FoxDns specializes in identifying and removing DNS-related infections.

The FoxDns malware removal process focuses on:

• Detecting DNS redirects, domain shadowing, fast flux, cache poisoning, algorithmic DNS attacks, and more.

• Tracing any compromises back to the original compromise point.

• Removing malicious DNS records while keeping legitimate traffic flowing via inverse load balancing.

FoxDns starts around $300 – $500 depending on the DNS threats involved. Their surgical-precision cleaning fixes DNS-specific infections without replacing your entire DNS infrastructure.

5. Wordfence

For hacked WordPress sites, Wordfence is the way to go. Their plugin is used by over 4 million WordPress sites because of how well it locks sites down.

Wordfence‘s malware removal service starts at $199. Their WordPress experts use proprietary scanning to detect complex infections other providers miss.

The service includes:

• Complete analysis of how the site was compromised.
• In-depth investigation into any hacked users, files, posts, URLs, etc.
• Full removal and sanitation of all malicious code.
• Ongoing protection via their premium Wordfence plugin, valued at $99 per year.

Because they are focused on threats targeting WordPress specifically, Wordfence can accurately clean hacks that general security services would struggle with.

6. Virusdie

Virusdie is another excellent option for eliminating malware from any website. Their automated scanners check for all types of threats including viruses, worms, spyware, trojans, and more.

If standard scanning fails to fully remove an infection, Virusdie‘s expert team provides manual cleaning starting at $69 per incident.

Their site cleaning process includes:

• Isolating any active malware to stop propagation.
• Digging out roots and remnants of infections.
• Completely removing and sanitizing ALL malicious components.
• Implementing added shields to prevent reinfection.

Virusdie also provides ongoing security via threat monitoring, real-time attack blocking, scheduled scans, and integration with your existing systems.

7. JoomlaShock

For hacked Joomla sites specifically, JoomlaShock is the top provider. They know the ins and outs of Joomla threats better than anyone.

JoomlaShock‘s expert remediation includes:

• Updating Joomla core software and extensions

• Completely removing any malicious code

• Securing vulnerabilities in code, files, plugins, etc.

• Cleanup of modified tables, records, etc.

• Eliminating SEO spam links and hijacked pages

• Ensuring removal from all blacklists

They offer pre-packaged cleanup plans starting at $99, or fully custom jobs. Your Joomla site is restored fully sanitized using proprietary tools tailored for Joomla.

8. Sucuri Site Cleanup

We already covered Sucuri as a premium option that includes both cleaning and ongoing security. But they also offer a simple, affordable Cleanup Only package starting at just $99.

This includes:

• Identifying all infected files

• Removing malicious code injections

• Deleting any lingering malware and backdoors

• Clearing out SEO spam links

• Fixing modified configuration settings

For basic cleanups, Sucuri‘s cost-effective Site Cleanup service gets the job done quickly and professionally without the extras.

9. MyCleanPC

The malware experts at MyCleanPC leverage decades of collective experience removing infections from websites and other systems.

Their hand-managed removal process includes:

• Custom threat scanning to uncover every single infection.

• Picking apart complex malware that evades automated detection.

• Eliminating any viruses, spyware, ransomware, trojans, or other threats.

• Completely sanitizing your site for safe re-launch.

• Ongoing security via their Endpoint Protection software.

MyCleanPC‘s pricing is super reasonable at $199 per website cleanup. Their personalized attention and experience delivers outstanding results.

10. Cyberslayers

If your WordPress site needs help, Cyberslayers is one of the top cleaning services catered to WordPress.

Their proprietary scanning identifies advanced threats like:

• Compromised admin users
• Infected posts and pages
• Malicious redirects
• Backdoored plugin/themes
• Weaponized URLs

From there, their WordPress security experts fully remove the infection, block repeat attacks, and implement monitoring.

Cyberslayers pricing starts at just $99 for initial cleanups. They also offer managed WordPress hosting, backup, acceleration, and other protection – making them a complete WordPress security solution.

11. Liquid Web

Liquid Web is a leading managed hosting and cloud services provider with an exceptional cybersecurity unit.

Their website malware removal begins with a $500 base fee, which includes:

• Isolating and removing active infections
• Deep forensic analysis of root causes
• Complete elimination of all malicious components
• Detailed reporting on findings and remediation

Liquid Web can then implement additional protections like WAF, DDoS filtering, bot mitigation, threat intelligence, and more to fortify your environment from future attacks.

Their techs have extensive experience fighting threats across healthcare, finance, retail, government, and other highly-targeted sectors.

How to Choose the Right Malware Removal Service

With many options for site cleaning services, how do you select the best one for your particular situation?

Here are the key criteria to consider:

• Speed – The faster they can restore your site the better, as infections spread rapidly. Look for companies that provide 24/7 emergency response.

• Experience – An extensive track record removing malware across many industries is vital. Check reviews and case studies for proof.

• Value – Factor in cost, capabilities, experience, and ongoing security when comparing providers.

• Site Type – If built on WordPress, Joomla or another specific platform, services that specialize in those technologies can help.

• Added Security – Do they offer extra protections like WAF, firewalls, SIEM, and more to stop repeat attacks?

• Reviews – Positive feedback from past clients indicates a reputable, results-driven provider.

• Reporting – Can they provide reports detailing removed infections and action plans? Transparency is huge.

Don‘t wait if your site is compromised! The longer infections stay, the more damage is amplified. Leverage these professional malware removal services to eliminate the attack quickly and implement strong defenses.

Let me know if you have any other questions! I‘m always happy to help fellow geeks keep their sites locked down tight.