Snapchat Notifications Not Working? Here’s How to Fix Them

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Do you keep missing Snaps because your Snapchat notifications aren‘t coming through? Trust me, I‘ve been there, and it‘s so frustrating!

Not getting Snapchat alerts for new Snaps or stories makes it seem like friends are ignoring you. And it kills your Snapstreaks!

As a social media expert and tech geek, I‘ve helped tons of confused Snapchatters debug their notification issues. After researching this extensively, I‘ll walk you through how to fix your Snapchat notifications step-by-step.

By the end, your Snapchat notifications will work perfectly again. I promise!

Here‘s what we‘ll cover:

Table of Contents

  • Why Snapchat Notifications Stop Working
  • Snapchat Notification Fixes for iPhone
  • Snapchat Notification Fixes for Android
  • What to Do If Nothing Works
  • FAQs about Snapchat Notifications

Let‘s get started fixing those persistently silent Snapchat alerts!

Why Do Snapchat Notifications Randomly Stop Working?

Before we can fix the problem, we need to understand why Snapchat notifications fail in the first place.

I‘ve identified the most common reasons you may not get notifications for new Snaps or stories:

1. Notifications are Disabled in Snapchat

This is the first thing to check. Open Snapchat and tap your profile icon > Settings > Notifications. Make sure "Enable Notifications" is ON.

If notifications are disabled inside Snapchat itself, you won‘t get alerts. It‘s an easy fix!

2. Your Phone is in Do Not Disturb Mode

On both iPhones and Androids, having your phone in Do Not Disturb or a similar silent/vibrate-only mode blocks all notifications – including Snapchat‘s.

Disable Do Not Disturb and sounds should start working again.

3. Background App Refresh is Off (iPhone)

For apps to update content and send notifications in the background, iPhone users need Background App Refresh enabled.

Go to Settings > General > Background App Refresh and make sure Snapchat is set to ON.

4. Outdated Snapchat App Version

The Snapchat app updates frequently – sometimes to fix bugs affecting notifications.

On both iPhone and Android, open your app store and check for Snapchat app updates. Install the latest version.

5. Glitchy App Issues

Like any app, Snapchat can just get glitchy and cause weird issues like stopping notifications out of the blue.

Uninstalling and reinstalling the app essentially "resets" it, clearing out bugs. It usually fixes notification problems.

6. App Permissions Changed

Notification permissions for Snapchat could‘ve gotten changed or turned off accidentally.

Double check Snapchat‘s notification settings and make sure alerts are enabled. More on this later.

7. Problems on Snapchat‘s Servers

Once in a blue moon, Snapchat‘s servers go down and cause widespread notification delays or failures.

But server issues are very rare. It‘s nearly always an issue on the user‘s end (aka your phone!)

Now that you know why Snapchat notifications fail, let‘s get them fixed!

Fix Snapchat Notifications Not Working on iPhone

If you‘re not getting Snapchat alerts on your iPhone, here are the steps to troubleshoot:

1. Check Notification Center Settings

Even if Snapchat notifications are on in the app, they could be turned off at the system level in Notification Center.

Go to Settings > Notifications > Snapchat. Make sure Allow Notifications is toggled ON.

2. Disable Focus Mode

The Focus feature in iOS 15 lets you block notifications from certain apps when you want to avoid distractions.

Open Notification Center, tap Focus, and confirm Snapchat notifications aren‘t disabled by a Focus mode.

3. Force Quit and Reopen Snapchat

Force quitting the Snapchat app essentially refreshes it, which can kickstart stuck notifications.

Double click the home button and swipe up on Snapchat to force quit it. Then reopen Snapchat.

4. Reset Snapchat Notification Permissions

If Snapchat notifications still don‘t work, reset its permissions entirely:

  1. Go to Settings > Snapchat.
  2. Tap Notifications.
  3. Toggle Allow Notifications off.
  4. Force quit Snapchat.
  5. Reopen Snapchat and re-enable notifications.

Resetting permissions often fixes delayed or stuck notifications.

5. Update iOS Software

Having an outdated iOS version can cause glitches with notifications and background refreshing.

Go to Settings > General > Software Update and install any available iOS updates.

Following these steps should get Snapchat notifications working normally again on your iPhone. Now let‘s look at Android fixes.

Fix Snapchat Notifications Not Working on Android

For Snapchat notification issues on Androids, here‘s what to try:

1. Check Do Not Disturb Settings

On Android, having your phone in Do Not Disturb or a similar silent mode will block Snapchat notifications.

Go into Settings and turn off Do Not Disturb, Silent Mode, etc so alerts can come through.

2. Clear Cache and Data

Clearing the Snapchat app‘s cached data and files essentially refreshes it, fixing notification glitches.

Go to Settings > Apps > Snapchat. Tap Storage > Clear Cache and Clear Data.

3. Revoke Notification Access

Like on iPhone, you may need to reset the app‘s system-level notification permissions.

Go to Settings > Apps > Snapchat > Notifications and tap the toggle off, then on again.

4. Restart Your Phone

As simple as it sounds, restarting your Android can clear up underlying notification issues.

Power down your phone completely and boot it back up. Check if Snapchat notifications now work.

5. Update Android OS

Having an outdated Android OS version can cause performance issues and glitches.

Go to Settings > System > System Update and install any available Android updates.

With all that troubleshooting, your Android Snapchat notifications should be fixed!

Now, what if you‘ve tried all these steps, and still aren‘t getting alerts? Let‘s talk about that next.

What to Do If Snapchat Notifications Won‘t Work

I know it‘s super frustrating when you‘ve tried every trick, but your Snapchat notifications keep failing.

If you‘ve troubleshot both in the Snapchat app and your phone‘s settings, but notifications still don‘t come through, here are a few last things to try:

  • Contact Snapchat Support and explain your notification issues in detail. Their tech team may have additional troubleshooting tips.

  • Try logging out and back into your Snapchat account. This resets everything in case your account itself is glitching.

  • As a last resort, back up your data and do a factory reset of your iPhone or Android. This wipes it completely clean, removing any ingrained software bugs.

  • Consider switching to a new phone model entirely. Very rarely, a specific phone can have compatibility issues with Snapchat that prevent notifications.

Hopefully it doesn‘t come to that! But if you do need to reset or replace your phone, at least you‘ll finally get those life-giving Snapchat alerts again.

FAQs About Snapchat Notifications

Here are answers to some frequently asked questions about Snapchat notifications:

Why don‘t I get notifications when someone views my Snapchat story?

Snapchat doesn‘t send notifications for story views – only direct Snaps. There‘s no setting to enable story view alerts.

Why do my friends not get my Snapchat notifications?

If your friends aren‘t getting your Snaps, they likely have notification issues on their own end. Have them troubleshoot their Snapchat settings.

Why are my Snapchat notifications delayed by hours?

This is usually caused by your device‘s clock being set inaccurately. Go into Settings and make sure the date/time is correct.

How do I get Snapchat notifications on my tablet or iPad?

Snapchat‘s official apps don‘t support all features on tablets, including notifications. You can try a third-party app, but notifications will be limited.

I sincerely hope this super detailed guide helps you get those vital Snapchat notifications back up and running! If you have any other questions, feel free to reach out.

And please, do share this with any friends who have had issues with Snapchat notifications too. The more people who can fix their Snapchat alerts, the better.


Written by Alexis Kestler

A female web designer and programmer - Now is a 36-year IT professional with over 15 years of experience living in NorCal. I enjoy keeping my feet wet in the world of technology through reading, working, and researching topics that pique my interest.